'Connecting For Care' gets overwhelming response from workers
Thousands have visited ‘Connecting For Care,’ an interactive online platform which provides social support to quarantined workers in Qatar, offering members the opportunity to talk to someone in their own language.
The page was launched in mid April and resourced by trained volunteers who offer multi-lingual conversations with workers, and provide government-approved information about protective measures against COVID-19.
“Thousands of workers have already visited the page and have connected with volunteers. And this is only a start – we can accommodate more people,” said Haitham Al Haidari, Co-founder and CEO of Modaris, speaking about Connecting for Care, and the contribution that Modaris is making to this initiative.
“There has been some feedback in terms of the platform itself. We received requests to add more information regarding the current COVID-19 situation in Qatar, which we did. And we regularly receive feedback from our volunteers, so the platform is continuously updated. We try to update it in different languages so that we are able to reach as many people as possible,” he added.
Developed in response to the current COVID-19 crisis, Connecting For Care is a digital community collaboration between Qatar Foundation (QF), with the World Innovation Summit for Health (WISH) – QF’s global health initiative – playing an important role; Education Above All Foundation through its program Reach Out To Asia (ROTA) and Modaris (Dlala Smart), a local EdTech company that was founded by an alumnus of QF partner university Texas A&M University at Qatar.
In terms of how it works Connecting for Care, there is a page on Modaris where workers can log on, choose their language of preference, and then find the chatbox where they can connect with somebody. It’s a very simple process.
Through live one-on-one chats, conversations will take place in English, Arabic, Hindi, Urdu, Nepali, Bengali, Malayalam, Sinhala, Tamil, and Tagalog.
“The reason this is different from others is that for the past couple of years Modaris has been growing in terms of connecting people. We’ve been recognized globally for our innovations; for connecting people in order to get a service. When COVID-19 was declared a pandemic, we were one of the companies locally that was quick to respond. And because we operate in other countries, we were prepared to address the COVID-19 situation before it started to affect Qatar,” said Al Haidari.
“And with the right partners, we were able to find a project where we could use our experience and our unique structure to build something that is meaningful and productive,” he added.
Al Haidari said that the idea of Connecting for Care came from QF initially, then discussed with Education Above All’s Reach Out To Asia on how to put together the plan, and the best way to roll it out.
“The ministries then joined. They had a few questions at the start – understandably, as if we were to launch on a nationwide project, we needed to ensure that the project was regulated and aligned with what the country was doing on a wider level. Once these details were ironed out, the ministries came onboard officially, and have offered us a great deal of help and support,” he said. “The only way this program has been able to launch so quickly is because of the true team spirit behind this project. The responsibility for taking the lead did not fall on any one entity, and everyone contributed by harnessing their particular skills and strengths to meet the social needs of the community,” he added.
Speaking about the timeframe of the project, Al Haidari said that there is set timeline but they see it as a short term project that can help people.
“The project is designed to help in the battle against COVID-19, and we will keep going until we come out of this victorious,” he said.
According to Al Haidari, Modaris is a company that develops and innovates but not just for profit and the most important thing is that they have been able to help the country.
“Therefore, we believe that the biggest takeaway will be showing how local companies can make a difference, that there are high-quality local companies – across all industries – that have the capabilities, and can really help,” he said.
Source: Peninsula Qatar