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HMC Announces Ramadan Service Timings


MoPH/ Doha  


Hamad Medical Corporation (HMC) has announced changes to the operating hours of a number of services for the Holy Month of Ramadan. 


All emergency and inpatient services across HMC’s network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.


The changes to operating hours affect a number of services delivered remotely via the national COVID-19 helpline number: 16000


Changes to services run via the national COVID-19 helpline number: 16000

COVID-19 helpline 

Ramadan service hours: 24 hours a day, 7 days a week 

How to access the service 

  • Call 16000 

  • Select language 

  • Select 1 for COVID-19 helpline 

HMC Urgent Consultation 

Ramadan service hours: 8am to 1pm and 8pm to 1am, Saturday to Thursday, 8am to 1pm on Fridays 

How to access the service

  • Call 16000 

  • Select language 

  • Select 3 for HMC

  • Select 1 for HMC Urgent Consultation 

Mental Health Helpline 

Ramadan service hours: 8am to 1pm and 8pm to 1am, Saturday to Thursday, 8am to 1pm on Fridays 

How to access the service 

  • Call 16000 

  • Select language 

  • Select 3 for HMC

  • Select 1 for HMC Urgent Consultation 

HMC Pharmacy Medication Delivery 

8am to 2pm, Saturday to Thursday (closed on Fridays)  

How to access the service 

  • Call 16000 

  • Select language 

  • Select 3 for HMC

  • Select 2 for Medication Delivery

Changes to Hamad Medical Corporation hospitals 


Emergency services

All Emergency Departments, Pediatric Emergency Departments and inpatient services across HMC’s network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.


Blood Donation

Blood Donor Center next to Hamad General Hospital  Sunday – Thursday  8am to 1pm and 6pm to 12 midnight   


New Blood Donor Center- opposite Outpatient Department and next to Surgical Specialty Center

6pm to 12 midnight, Sunday – Thursday 

Blood Donor Center at Al Wakra Hospital 8pm to 12 midnight, Sunday to Thursday 

Blood Donor Center at Al Obaib Health Center  8pm to 12 midnight, Sunday to Thursday 


HMC’s Nesma’ak Customer Service Nesma’ak Customer Service helpline, 16060, to operate from 7am to 10pm Sunday to Thursday and 10am to 4pm on Fridays and Saturdays

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