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MoCI shuts company in Ain Khaled for making inferior face masks

The Ministry of Commerce and Industry (MoCI) has announced the one-month closure of a company in Ain Khaled after it was found to be producing and selling face masks that are unsuitable for the purpose for which they were intended.

The errant company had resorted to fraudulent product description, MoCI said in a statement on Wednesday.

The closure decision comes within the framework of the intensive inspection campaigns that MoCI is currently undertaking to monitor markets and commercial activities across Qatar, in a bid to regulate prices and uncover violations, counterfeit products and substandard goods.

The company was fined and closed for a month for violating article 7 of law No. 8 of 2008. Article 7 compels suppliers to clearly display on the product’s package or label the type and nature of the item, as well as other relevant data, in line with the law’s implementing regulations. The law also prohibits the display of fraudulent descriptions, advertisements and misleading statements.

The company also violated Article (13) of Law No. 8 of 2008, which states that "the supplier shall guarantee the conformity of the commodity or service provided to the consumer with the approved standard specifications, and will be held responsible for non-compliance with the conditions relating to public health and safety."

The administrative closure decision shall be published at the expense of the company or shop that committed the violation, in accordance with Article (18) of Law No. (8) on Consumer Protection. The law stipulates that the closure decision shall be published on the ministry’s website and in two daily newspapers at the expense of the violating company.

The Ministry stressed that it will not tolerate non-compliance with the Consumer Protection Law and its executive regulations, and will intensify its inspection campaigns to follow up and monitor suppliers who fail to comply with applicable laws, and who prioritize their own interests over those of the public during the current circumstances that call for solidarity.

The Ministry said it will refer those who violate laws and regulatory resolutions to competent authorities, who will take the appropriate procedures against violators to protect consumer rights.

The MoCI urges all consumers to report any violations by contacting the Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, suggestions and inquiries through the following channels: Call centre: 16001; e-mail:; Twitter @MOCIQATAR; Instagram - MOCIQATAR, and MOCIQATAR application on iPhone and Android devices.

Source: The Gulf Times


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