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MoI Launches Criminal Complaints Service via Metrash2, limiting people’s visits to departments amid


The Ministry of the Interior (MoI) has announced that people can file criminal complaints at security departments through Matrash 2. The service comes as part of the Ministry’s efforts to enhance the precautionary measures taken to confront the Coronavirus (COVID-19). It also falls within the Ministry’s keenness to further provide distinguished services to the public.

The complaint process starts by entering Matrash2 application, select Criminal Complaint security department, then select the Security Departments, then choose the complaint type, and writing a brief summary. A signed and written copy of the complaint shall also be attached.

The MoI stated that after submitting the complaint, the relevant security department will contact the person and complete the remaining procedural steps followed in accordance with the nature of the complaint and its requirements.

The MoI urges all who wish to submit complaints or reports to take advantage of the service to limit visiting security departments. It also urges people to adhere to the precautionary measures to prevent gatherings in order to achieve public safety requirements.


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