Today, Qatar Tourism unveiled the winners of the Qatar Tourism Awards 2023, a new initiative aimed at recognising the very best in the industry.
The winners of the inaugural edition of the awards were announced at a ceremony that took place at Raffles Doha, attended by His Excellency, Mr. Saad Bin Ali Al Kharji, Chairman of Qatar Tourism, and Ms. Basmah Al-Mayman, Regional Director of UNTWO.
Developed in partnership with the United Nations World Tourism Organization (UNWTO), the Qatar Tourism Awards are designed to celebrate and recognise the remarkable contributions made by businesses that continually achieve excellence in customer service delivery.
In his opening remarks, His Excellency, Mr. Saad Bin Ali Al Kharji, Chairman of Qatar Tourism, said: “Qatar's tourism sector has witnessed an extraordinary transformation, one that has successfully propelled our nation into the spotlight as a world-class tourist destination. The credit for this success goes to the devoted individuals and businesses that form the backbone of Qatar's tourism industry. Through initiatives such as the Qatar Tourism Awards, we aim to celebrate and recognise those who are committed to delivering outstanding and distinct tourism experiences in Qatar, while at the same time, inspiring the industry to continually innovate and raise the bar even higher.”
The Qatar Tourism Awards focuses on three principal categories: Service Excellence, Cultural Experiences and Smart Solutions, which together highlight different aspects of the visitor experience.
In addition, Qatar Tourism Awards announced a surprise category, the Community Contribution Award, to recognise individual community members who have gone above and beyond to display hospitality and provide exemplary services to visitors. The community members that are significantly contributing to providing visitors with a unique and hospitable tourism experience are:
North Sedra Farm
Ain Mohammed Village
Al Kubaisi Educational Reserve
ENK Farm and Classic Car Museum
Mr. Khalid Jamal Al Ajmi
Mr. Khalid bin Abdulla Albinali
The winners of the Service Excellence category, which exemplify an organisation’s commitment to delivering service that consistently meets and exceeds the expectations of visitors, are:
Casual Dining:
Em Sherif Café, Millennium Hotel Doha
Dalchini Restaurant and Bar, Centara West Bay Hotel and Residences Doha
Dining in Touristic Areas:
SMAT Restaurant, Aura Hospitality and Food Services
Belhambar Restaurant, Aura Hospitality and Food Services
Cafes:
Café #999
MIA Café
Fine Dining:
Em Sherif Restaurant Aura Hospitality and Food Services
Parisa Al Messila Resort and Spa
IDAM by Alain Ducasse
Hotel Restaurants:
The Master Kitchen Team Mondrian Doha
Sharq Village and Spa, a Ritz-Carlton Hotel
Riva and Q-Lounge
Spa & Wellness:
Banana Island Resort Doha
Hilton Salwa Beach Resort and Villas
Entertainment & Recreation:
Doha Quest
CurioCITY
Retail and Local Shops:
Ali Bin Ali Holding - Galeries Lafayette
IN-Q Gift Shop by Qatar Museums
Shopping Malls:
Doha Festival City
The Gate Mall
Tour Operators:
Regency Holidays
Fal Travelmart, Travel and Tours
Tour Guides:
Alena Kishmaraia
Cecilia Castro
Pia Sundstedt
Ajith Wijenayaka Hewa Kokawalage
Outstanding Service Excellence for Individuals:
Moza Abdulaziz Al As-haq
Hassan Attia
Wassim Daageh
Bouthaina Al Emadi
4 Star and 3 Star Hotels:
Jouri a Murwab Hotel
Radisson Blu Hotel Doha
Premier Inn Doha Education City
Premier Inn Doha Airport
5 Star Hotels:
Raffles Doha
Banana Island Resort Doha
Hilton Salwa Beach Resort and Villas
Zulal Wellness Resort by Chiva-Som
Tourism Support Organisations:
Katara Hospitality
Qatar National Convention Centre
Qatar Rail
Discover Qatar
The winners of the Cultural Experience category, which recognises entities that emphasis and focus on delivering unique and memorable cultural experiences to visitors, are:
Cultural and Tourist Attraction:
United Development Company (UDC), The Pearl Island
Basta Restaurant
Chernovil Art Gallery
Cultural Experiences:
Embrace Doha
Oryx Group Entertainment and Hospitality
Regency Holidays
Cultural Heritage:
Msheireb Properties
The winners of the Smart Solutions category, which reflect an organisation’s commitment to enhance the visitors’ experience through innovative products and solutions, are:
The Digital and Innovation Experience:
Qatar Rail
ViaVii
New Solutions in Sustainability:
Doha Festival City
Mowasalat Karwa
Visitor Mobility and Accessibility:
Msheireb Properties
